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1. Introduction

1.1 Terms and conditions set out in this document will apply to any definitions:

Contract between the Customer and the Supplier for the sale and purchase of Goods/Services in accordance with the following conditions:

Cooling Off period shall have the meaning given in conditions 3.1

Customer represents the purchaser of the products.

Products that we are selling to you, as detailed in the order.

Order summary shall have the meaning set out in condition 2.5.1.

Supplier represents Lomash Wood Ltd, a company registered in England and Wales (Reg. No. 16308825), with its address at 595A Cranbrook Road. (Ilford, IG2JZ)

2. Contract Details

2.1. We consider terms and order to set out the whole agreement between you and us for the sale of the Products. These Terms apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.2. Contract constitutes the entire agreement between the (both)parties. The Customer acknowledges that, it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier which is not set out in the Contract.

2.3. Please read these Terms carefully and check that the details in the Terms and on the Order are complete and accurate (yourpersonal specifications/ requirements, measurements, plans and layouts in accordance with which the Products will be manufactured) before you commit to the Contract. Please ensure that you read and understand these Terms before you sign the Order, because the Terms will bind you once a Contract comes into existence between us, in accordance with condition 2.5.

2.4. The order constitutes an offer by you to enter into a binding contract, which we are free to accept or decline at our absolute discretion.

2.5. The Order (will) be deemed to be accepted as an agreement, and the Contract (will) come into force when:

2.5.1. We issue you with a written acceptance of your Order (Order Summary/Agreement), whether in our warehouse or through online,or 

2.5.2. We will notify that the Products are ready, whichever is earlier

3. Cancellation

3.1. You may cancel or change any placed order within 3 days(Cooling-off period) of order acceptance.

3.2. To cancel or change your Order during the Cooling Off Period, you should contact our Showroom email address contact@lomashwood.com. If you cancel in accordance with this condition, we will issue a full refund within 30 days of receipt of your cancellation notice.

3.3. You may correct or change during the Cooling Off Period, but we will not accept changes to or cancellation of your Order after the expiry of the Cooling Off Period.

3.4. If the client cancels the order/contract once the production is done in our factory, they will be responsible for the full cost quoted cost of the work, irrespective of delivery or installation.

4. Guaranty

4.1. We will consider the claims under the terms of the product guaranty subject to adhering to the after care and maintenance instructions. 

4.2. We provide 10 years guarantee for kitchen cabinet. For accessories maximum guarantee is 5 years.

4.3. Warranty does not apply to appliances which have a specific warranty period.

4.4. Purchased cabinet ownership cannot be transferred.

4.5. If the Customer decides to install through own managed builderor fitter, unit must be installed according to Lomash Wood installation guidelines set out with the Order. Guaranty would be applicable only if installation guidelines is maintained.

4.6. Cabinet must be used for kitchen cabinet, not for any other purpose.

5. Defect Reporting and Return

5.1. If the products do not conform to the guaranties set out in any unlikely event:

5.1.1. you give us written notice during guaranty period within a reasonable time of discovery that some or all of the products do not comply with the guarantee set out in condition 4.

5.1.2. we will ask for a reasonable opportunity to examine products.

5.1.3. you will return such product to us at our cost (if asked to do so by us). We shall repair or replace the defective products

5.2. we shall not be liable for the Product’s failure to comply with the guaranty set out in condition 4 in any of the following events:

5.2.1. you make any further use of such product after giving notice in accordance with the condition 5.1.1.

5.2.2. if the defect arises because you failed to follow ourinstructions and guidelines.

5.2.3. the defect arises as a result of us following any drawing, design or specification supplied by you.

5.2.4. You alter or repair such products without our consent.

5.2.5. The defect arises from wilful damage, tear, negligence or abnormal storage.

6. Installation

6.1. Installation services provided by a third party or by us shall be reflected by the following conditions:

6.1.1. Upon delivery, our qualified builder will install your Products.

6.1.2. We will contact you for a reasonable date and time for installation; you are requested to cooperate with the builders for the product installation.

6.1.3. For certain works which will be required in connection with any installation which Lomash Wood does not carry out, these supplementary works will be identified by you so that you can arrange for them to take place.

6.2. Where we are not providing installation services, the following shall apply:

6.2.1. It is your responsibility to install the Products. You should not confirm installation arrangements before product delivery.

6.2.2. It is your responsibility to monitor the third-party installation process so that they do not damage the Products.

6.2.3. You must appoint a qualified installer to ensure proper installation who has knowledge of gas, water, and electricity, joinery, walls, and worktops.

6.2.4. Before starting the installation, you are advised to consult a professional trade person for electricity, gas and water work where it is relevant.

6.2.5. We cannot advise on planning permission or building regulations consent issues which are your responsibility.

6.2.6. If you change the room layout without notifying us, we willneither accept additional cost nor accept any returns of Products.

7. Delivery

7.1. Our delivery agent or we will deliver your Products within the delivery date agreed at the time of order.

7.2. If delivery is affected by any factor which is beyond our control and cannot be guaranteed, we will let you know about unexpected delay and re-arrange a new delivery date upon agreed arrangement with you.

7.3. if you need to reschedule the delivery, you may contact us 7 days prior to the delivery date. We will deliver, subject to our mutual agreement on a suitable delivery date.

7.4. For missing delivery deadline agreed in 7.3 for any Products, you may cancel your order if any of the following apply:

7.4.1. We have refused to deliver the Goods.

7.4.2. You told us before we accepted your order that delivery within the delivery deadline was essential.

7.5. If delivery is not taken place due to your failure, the following terms will apply:

7.5.1. We will store your Products and may charge £20+VAT per day to cover expenses.

7.5.2. We shall have no liability for late delivery.

7.5.3. For a subsequent attempt at delivery, we will charge the standard delivery charge.

7.5.4. If you fail to accept delivery after our second attempt, we may dispose of a part or the full product with written notice.

7.6. You must inspect Products upon delivery. If you receive damaged products, you must report them to us within 48 hours of delivery along with images.

7.7. You are responsible to ensure clear and safe access to the delivery address.

8. Risk

8.1. Products will be at your risk after the delivery.

8.2. Once full payment is made, ownership of the Products will pass to you.

9. Price and Payment

9.1. All prices quoted are valid for 7 days or until earlier acceptance by the Buyer.

9.2. All prices that are based on plans or measurements provided by Purchaser may be subject to increase in the event of any inaccuracies.

9.3. Any changes to the agreed upon plans and specifications may result in additional costs. The Seller will notify the Purchaser of cost of any such changes before implementation and the Purchaser agrees to pay such additional costs upon presentation of the invoice by the Seller.

9.4. Prices include VAT unless otherwise expressly stated.

9.5. Delivery costs are set out with these Product prices.

9.6. Unless otherwise agreed, payment must be made before delivery attempt. Payment must be made by UK Debit or Credit Card payment must be cleared prior to delivery. We accept almost (every UK based) debit or credit cards.

9.7. Terms of payment are 50% of total cost with order as deposit. Remaining 50% payment should be made just before the delivery or the day of installation.

9.8. For failing to pay the due amount by the payment agreed date, our delivery team or fitter may refuse to complete the project.

10. Liabilities

10.1. The maximum liability of the Customer and the Supplier under any contract is limited to price.

10.2. This clause only covers defects caused by the Supplier’s faulty design, materials or workmanship. It is not applicable for abnormal use, misuse or negligence.

10.3. Nothing in these terms affects your statutory rights as a customer.

10.4. Nothing in these Terms shall limit or exclude in any way our liability for:

10.4.1. personal harm or injury caused by the negligence of good product care

10.4.2. any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982.

10.4.3. losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability.

10.4.4. fraud or fraudulent misrepresentation.

10.5. We shall not be liable under or in connection with the Contract for any of the following:

10.5.1. loss of income or revenue.

10.5.2. loss of data.

10.5.3. loss suffered by you in failing to adhere to conditions 6.1.3and 7.

Terms & Conditions

^* Learn more about our current purchase Terms and Conditionsfrom the attachment.

^* Minimum spend and minimum 50% deposit required. T&C applied.

^* Once approve the quotation, you will be sent agreement form to sign up.

^* Invoice will be generated once the agreement is signed.

^* 50% payment (or Mutually agreed) amount needs to be deposited to start the job.

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